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the faqs

New Clients

We welcome new client inquiries and offer both in-person and virtual appointments.

Reaching out for counseling can feel like a big step. Whether you’re ready to schedule an appointment or simply have a few questions, our team is here to help.

Please complete the form below and a member of our team will be in touch shortly.

Send us a message

What to Expect

After submitting the form, you can expect a response within 1–2 business days. We’ll help answer your questions and guide you through next steps.

Location

Serving clients in [City, State]
Telehealth available where permitted

Our team works to match clients with a counselor whose experience, availability, and approach align with your needs and preferences. You’re always welcome to ask questions or request a change if needed.

How do I get matched with a counselor?

We understand that schedules change. We ask that you provide notice in advance when possible. Our cancellation policy will be shared when you begin services.

What if I need to cancel or reschedule?

Insurance and payment options vary by provider. We encourage you to reach out directly so we can share the most accurate information regarding fees, insurance, and payment options.

Do you accept insurance?

The length of counseling varies depending on your goals, needs, and preferences. Some clients attend for a short period, while others choose ongoing support. Your counselor will collaborate with you to determine what feels most helpful.

How long does counseling last?

Your first session is an opportunity to share what’s bringing you in and what you’re hoping for from counseling. There’s no pressure to share everything at once. Your counselor will help guide the conversation, answer questions, and explain what working together may look like moving forward.

What can I expect in my first session?

Many people seek counseling when life feels overwhelming, uncertain, or emotionally heavy. If you’re experiencing ongoing stress, anxiety, relationship challenges, or simply feel stuck, counseling may offer a supportive space to gain clarity and perspective. You don’t need to have everything figured out before reaching out.

is counseling is right for me?

The FAQs

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